"TeamViewer alternative" is one of the most-searched phrases in IT support tooling, and almost every article answering it makes the same mistake: it ranks seven products against each other as though everyone searching wants the same thing.
They do not. In practice people leave TeamViewer for one of four reasons, and each reason points at a different replacement. Pick the wrong one and you will be shopping again in a year.
Disclosure: Remote Login, covered below, is our own product, built and operated by Houston IT Developers. The other six entries are assessed on published information, with list prices checked 22 September 2026 and the configuration stated. Where a vendor does not publish a usable figure, we say so rather than estimating.
First: which of these four is actually your problem?
- Cost and cost unpredictability — the renewal quote went up, or the bill moves when your device count moves.
- Licence enforcement — commercial-use flags, session cut-offs, or hitting a concurrent-connection ceiling mid-incident.
- Performance — laggy sessions, especially over poor connections or to distant machines.
- Client-facing branding — you are an MSP and the vendor's name is the one your client sees.
Hold whichever one applies while you read. If more than one applies, the shortlist gets short fast.
If your problem is actually "I need unattended access to a growing fleet", that is a cost problem in disguise — it is the device count driving the bill. Read the pricing section of each entry below rather than the feature list. We cover the mechanics separately in what unattended access is and how to set it up.
1. AnyDesk — for the performance complaint
The most common direct swap, and the one most people mean by "something like TeamViewer but faster". AnyDesk's DeskRT codec is built for low bandwidth, and it holds up on connections where other tools become unusable.
- Published price: Standard $42.90 monthly equivalent on annual billing, before displayed promotion.
- Unit: per licence, with one included connection. Extra concurrent connections and device allowances are add-ons.
- Strengths: speed, small footprint, fast install, mature Windows/macOS/Linux support.
- Watch for: the included-connection model. A team where two technicians work simultaneously needs more than the base licence, and that is where the budget comparison against TeamViewer often stops being favourable.
Choose it if sessions feeling slow is your actual complaint. Skip it if you came here because licensing felt restrictive — you are buying a similar model with a different name.
2. ConnectWise ScreenConnect — for the unattended-fleet complaint
ScreenConnect (formerly ConnectWise Control) is priced per concurrent technician and includes unlimited unattended agents at every tier. For a team managing thousands of endpoints with a handful of technicians online at once, that combination is hard to beat on arithmetic alone.
- Published price: Standard $45 annual-billed monthly equivalent, or $59 monthly. Premium $55 annual-billed, or $69 monthly.
- Unit: per concurrent technician.
- Strengths: unlimited endpoints, deep customisation, self-hosted option, strong scripting and toolbox features.
- Watch for: concurrency is a real ceiling. Buy three seats and a fourth technician cannot connect, even at 2am during an incident. Teams underestimate their true concurrency peak.
Choose it if your device count is large and growing and your technician count is stable. Skip it if your team's connection pattern is spiky and unpredictable.
3. Splashtop — for straightforward attended support
Splashtop's SOS line targets help-desk work: quick attended sessions, a simple end-user join flow, and a price that is easy to read.
- Published price: SOS at $259 or $399 per year depending on selected option.
- Unit: per concurrent user, with a device allowance attached to the tier.
- Strengths: clean user experience, well-regarded mobile support, low friction for the person being helped.
- Watch for: confirm how managed-device counts scale on the tier you pick — that is where the published figure and your real cost diverge.
Choose it if most of your work is attended help-desk sessions. Skip it if unattended fleet management is the core of the job.
4. RustDesk — for the "I want to pay nothing" complaint
The main open-source option, and a genuinely capable one. Self-host the relay server and the licence cost is zero.
- Published price: $0 licence, self-hosted.
- Unit: none — you provide the infrastructure.
- Strengths: no licence cost, no vendor lock-in, full control of the relay, source available for review.
- Watch for: the cost moves, it does not vanish. You own relay uptime, patching, TLS, and the security posture of a service that has remote control over every machine you support. There is no vendor to call at 2am.
Choose it if you are a solo technician, or you have real infrastructure capability and a reason to keep everything in-house. Skip it if you support client devices under compliance obligations — the operational burden usually exceeds a commercial seat, and "we self-hosted it" is a harder conversation with an auditor than a vendor's attestation.
5. Chrome Remote Desktop — the honest non-answer
It comes up in every list, so here is the straight assessment: it is free, it works, and it is not remote support software.
- Published price: free.
- Strengths: trivial setup, cross-platform, genuinely useful for reaching your own machines.
- Watch for: no multi-technician management, no client organisation separation, no session audit trail, no branding, no unattended policy controls beyond a PIN.
Choose it if you are reaching your own computer from home. Skip it for professional support work — not because it is bad, but because it is not built for the job and does not pretend to be. If free is what you are actually after, we compare all the no-cost options in the best free remote desktop software.
6. Zoho Assist — for small teams already in Zoho
A competent, reasonably priced attended-and-unattended tool that makes most sense if you are already inside the Zoho ecosystem and want support sessions to sit alongside your CRM and desk.
- Strengths: low entry cost, decent unattended support, integrates with the rest of Zoho.
- Watch for: unattended access is licensed separately from technician seats, which is exactly the two-axis pricing that makes TeamViewer hard to forecast. Price your real configuration before assuming it is cheaper.
Choose it if you are a small team already standardised on Zoho. Skip it if you came here specifically to escape multi-axis pricing.
7. Remote Login — for the cost-predictability and branding complaints
Remote Login is built and operated by Houston IT Developers. We built it for our own client fleets before we sold it to anyone. Read this section with that in mind.
Remote Login is priced per named technician with device allowances included, so the bill is a function of headcount and nothing else.
- Starter — $25/technician/month. 100 devices per seat, one organisation.
- Agency — $45/technician/month. 250 devices per seat, unlimited client organisations, your branding.
- White-Label Pro — $75/technician/month. Unlimited devices and organisations, full white-label.
Ten Agency technicians cost $450/month covering up to 2,500 devices, with no per-device overage inside the allowance and seat changes prorated both ways.
The parts that matter for the four complaints above:
- Cost: named seats, devices included. Adding endpoints does not move the bill.
- Licence enforcement: your entitlement is a seat you bought, not a pooled concurrency budget. No commercial-use heuristics.
- Branding: Agency includes your branding; Pro is fully white-labelled, so the consent prompt your client sees carries your name.
- Accountability: consent on the device, sessions that expire at 15/30/60 minutes, and an access record that outlives the session.
And the limits, stated plainly: iOS is attended screen sharing only, macOS requires the user to grant Screen Recording and Accessibility permissions, and Linux control depends on the desktop session. Those constraints are platform-level and apply to every tool on this page.
Compare Remote Login against TeamViewer directly, or see what your customers see.
The comparison table
| Tool | Unit | Published price | Best for |
|---|---|---|---|
| TeamViewer | Users + connections + devices | No single quotable figure | The incumbent |
| AnyDesk | Per licence, 1 included connection | $42.90/mo equivalent | Performance |
| ScreenConnect | Per concurrent technician | $45–$55/mo equivalent | Large unattended fleets |
| Splashtop SOS | Per concurrent user | $259–$399/year | Attended help desk |
| RustDesk | Self-hosted | $0 licence | Solo technicians |
| Chrome Remote Desktop | Free | $0 | Your own machines only |
| Zoho Assist | Seats + separate unattended | Varies by configuration | Existing Zoho teams |
| Remote Login | Per named technician | $25 / $45 / $75 | Predictable cost, MSP branding |
Normalise every quote before comparing: same technician count, same device count, same term, and the same answer on whether unattended access is included. Vendors quote in different units by default, and an un-normalised comparison will pick the wrong winner nearly every time. We work the arithmetic through in remote support software pricing.
How to migrate without a bad weekend
Switching remote access tools has one genuinely risky step: removing the old agent. Do it in this order.
- Pilot on 10–20 non-critical machines. Confirm attended and unattended both work on every OS you support.
- Deploy the new agent during an old-tool session. You do not need to visit machines physically if you still have working access.
- Run both in parallel for a week. Overlapping licence cost for one week is cheaper than losing access to a server.
- Verify unattended access on the machines you cannot easily reach — the server room box, the remote site, the machine behind someone else's firewall. These are the ones that hurt.
- Only then remove the old agent, and keep the old licence active until the removal is confirmed everywhere.
The failure mode people hit is removing the old agent as part of the same push that installs the new one. If the new agent does not come up on a machine you cannot physically reach, you have no way back in.
Where to go next
- Remote desktop software for IT support — the buyer's guide this post sits under, organised by licensing model
- What is unattended access? — how it works and how to set it up safely
- Remote support software pricing — the arithmetic, normalised
- IT support for small business — if you are deciding whether to run support in-house at all
If you want a second opinion on quotes you have already collected, get in touch. Normalising vendor quotes to the same units is usually a 20-minute job and it regularly changes the answer.
List prices checked 22 September 2026. Vendor pricing changes; verify against the vendor's current page before purchasing.

Houston IT Developers
Houston IT Developers is a leading software development and digital marketing agency based in Houston, Texas. We specialize in web development, mobile apps, and digital solutions.
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