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Managed IT Services & IT Support

IT Support That Just Works.

We become your outsourced IT department — proactive managed IT, a responsive help desk, cybersecurity, and cloud support for one flat monthly rate. Serving Houston businesses onsite and companies nationwide remotely. Pair with our IT consulting for a complete technology strategy.

19+ years in businessBBB accreditedFlat-rate — no hourly surprises
5.0 on Google(47 reviews)
19+ Years in Business
BBB Accredited
What's Included

Complete IT Services. One Team.

From day-to-day help desk to full cybersecurity — everything your team needs to stay productive and protected, under one roof.

Managed IT & Help Desk

We run your IT so you don't have to — proactive monitoring, updates, and unlimited remote & onsite help desk for a predictable flat monthly fee.

Cybersecurity

Managed EDR on every endpoint, a 24/7 SOC, email and identity protection, awareness training and tested backups — the full programme, not just antivirus.

Explore Cybersecurity

Cloud & Microsoft 365

Migrate, secure and optimize your cloud — Microsoft 365, email, file storage, and cloud servers set up and supported right.

Network & Infrastructure

Design, secure and manage your office network — Wi-Fi, firewalls, switches and servers built for reliability and speed.

Remote Support & Repair

Need help right now? Our secure remote-support portal lets our technicians connect and fix issues in minutes, anywhere in the country.

IT Consulting & Strategy

Plan smarter with vCIO-level guidance — technology roadmaps, budgeting, and vendor management aligned to your growth.

Our IT support pairs perfectly with IT consulting, systems integration, and custom software for a complete technology partner.

The Full Scope

Everything Covered By Your Monthly Plan.

No per-ticket billing, no “that's out of scope” on a Tuesday afternoon. This is the whole list.

Day-to-day support

  • Unlimited remote help desk — call, email or portal
  • Onsite support across the Greater Houston metro
  • New-hire onboarding: accounts, devices, access on day one
  • Offboarding that actually revokes access the same day
  • Workstation setup, imaging and standard builds
  • Printer, scanner and peripheral support

Keeping it running

  • 24/7 monitoring and alerting across endpoints and servers
  • Automated patching for Windows, macOS and third-party apps
  • Server, network, Wi-Fi and firewall management
  • Backup, disaster recovery and tested restores
  • IT asset inventory — what you own, where it is, when it expires
  • Documented environment, so you are never hostage to one person's memory

Cloud, accounts & strategy

  • Microsoft 365 and Google Workspace administration
  • Cloud migration and cloud server management
  • Licence management — stop paying for seats nobody uses
  • Vendor and ISP liaison: we make the support calls, not you
  • vCIO technology roadmap, budgeting and quarterly reviews
  • Compliance support for HIPAA, PCI and similar frameworks

Security runs alongside all of it. Managed EDR, a 24/7 security operations centre, email and identity protection, staff awareness training and tested backups are covered in detail on our managed cybersecurity page — and bundle into these same flat monthly plans.

Transparent Pricing

Simple, Predictable Pricing.

No hidden fees. No surprises. Choose the plan that fits your business.

Essential IT

Reliable support for small teams

$99/user/mo
  • Unlimited remote help desk
  • 24/7 monitoring & alerts
  • Automated patching & updates
  • Managed antivirus / EDR
  • Email & Microsoft 365 support
  • Monthly health reporting
Get Started
Most Popular

Managed IT

Full outsourced IT — best value

$149/user/mo
  • Everything in Essential
  • Onsite support (Houston metro)
  • Advanced cybersecurity stack
  • Backup & disaster recovery
  • Network, Wi-Fi & firewall management
  • Vendor management
  • Quarterly IT strategy reviews
  • Priority response
Get Started

Managed IT + Security

Compliance-grade — see our cybersecurity page

Custom
  • Everything in Managed IT
  • Managed detection & response (MDR)
  • Security awareness training
  • Email & phishing protection
  • Compliance support (HIPAA, etc.)
  • Dedicated account manager
  • 24/7 SOC monitoring
  • Custom SLAs
Get Started

Need custom software or a new website too? Bundle IT support with our development team.

Need something custom? Let's talk about your project →

How It Works

Getting Started Is Simple.

1Day 1

Free IT Assessment

We review your current setup, security posture and pain points — no cost, no obligation.

2Week 1

Clear Plan & Flat Quote

You get a straightforward plan and a predictable monthly price. No jargon, no surprise bills.

3Week 2-4

Onboard & Secure

We onboard your team, deploy monitoring & security, and document everything.

4Ongoing

We Run Your IT

Proactive support, fast response, and regular strategy reviews — the IT department you can actually reach.

Common Questions

Managed IT & Support FAQ

Answers to frequently asked questions about our managed IT services and IT support.

What are managed IT services?

Managed IT services means we act as your outsourced IT department for a flat monthly fee — proactively monitoring, securing, updating and supporting your computers, network and cloud so problems are prevented, not just fixed. You get a whole IT team for less than the cost of one hire.

Do you support businesses outside Houston?

Yes. We're Conroe/Houston-based, but we deliver remote IT support and managed services to businesses across Texas and nationwide through our secure remote-support platform. Onsite visits are available throughout the Greater Houston metro.

How much does IT support cost?

Most clients are on a flat monthly per-user or per-device plan starting around $99/user, so costs are predictable with no surprise hourly bills. The exact price depends on your team size and needs — we give you a clear, itemized quote after a free assessment.

How fast do you respond?

Managed clients get priority response — typically within minutes for remote help through our support portal, and same-day onsite in the Houston area when hands-on work is needed.

Can you work alongside our current IT person?

Absolutely. We offer co-managed IT — we back up and extend your internal IT staff with tools, security, and after-hours coverage, so nobody's stretched thin.

Managed IT & IT Support by city.

We run managed it & it support engagements across the Houston metro and beyond. Pick the closest location for local pricing and examples.

Get In Touch

Still have questions?.

We're ready to answer your questions and jump start your project

No spam. Real IT people, fast response.